OK, I’m curious. What can I expect?

Wondering what to expect is normal.

You’re in the right place to learn about the HyQvia® [Immune Globulin Infusion 10% (Human) with Recombinant Human Hyaluronidase] infusion experience, whether it’s about the infusion itself or insurance coverage and anything in between. Always talk to your doctor about any questions or concerns you may have.


Watch Mary and Michael infuse HyQvia to get familiar with the process.

Mary and Michael are real patients sharing their real infusion experiences.

Watch them share their routine and explain why HyQvia works for them.

Mary’s Infusion Experience


Michael’s Infusion Experience

Find safety information here.

This is where you’ll find important safety info, including the warning about blood clots, to consider when starting and monitoring your treatment with HyQvia.


Understanding the insurance process can make a difference.

When you are prescribed a specialty medicine like HyQvia, your doctor may be required to reach out to your health plan to get preapproval for your treatment. Work with your doctor’s office to ensure you know what your insurance covers and how much HyQvia will cost.

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Benefits verification

The first step in the process is for your doctor’s office to do a benefits verification on your behalf. They will work with your insurance company to determine if HyQvia is covered under your health plan, how much insurance will pay, what your deductible will be, and how much you will pay out of pocket. Once the office receives this information, ask the office manager to review your benefits verification results with you. This will help you understand what you are responsible for.


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Prior authorization

Next, your doctor may need to show your health plan that HyQvia is the appropriate treatment for you based on your medical profile. This is called a prior authorization. Your doctor's office will send the necessary forms and documents. Once your insurance company reviews the prior authorization, you and your doctor's office will be notified if you are approved for therapy.

Sometimes, these processes will be managed by a specialty pharmacy provider (SPP). Your SPP may contact you to coordinate these steps.

Our support specialists are never more than a tap or call away.

1-855-268-1825, Monday through Friday, 8 AM to 8 PM ET.

Working with your specialty pharmacy to get HyQvia

HyQvia is a specialty drug, which means you can’t pick up your prescription at the local pharmacy. Specialty pharmacy providers (SPPs) carry drugs for rare conditions such as primary immunodeficiency and makes sure they are stored and handled appropriately before they are shipped. Your doctor will order HyQvia through an SPP, and it will be delivered to your preferred location.

Here’s what to expect when working with an SPP:

  • Specialty pharmacies are able to support you by working directly with your insurance company to find out how your health plan covers HyQvia. They can assist with steps in the approval process, such as benefits verification, prior authorization, financial assistance, and treatment education
    • You can expect an SPP to contact you after a physician prescribes you HyQvia
  • SPPs will coordinate delivery of HyQvia. Depending on your discussion with your doctor, you will have HyQvia delivered to your home or to an infusion center. They may also give you special instructions on how to store your drug properly before you take it
  • Some insurance companies may only work with certain specialty pharmacies. Currently, only the below SPPs have HyQvia in stock. Work with your doctor’s office or an insurance representative to determine which SPP is available to you

The following SPPs are currently authorized to dispense HyQvia:


Accredo Specialty Pharmacy

Advanced Infusion Care

AllianceRx Walgreens Pharmacy


CenterWell Specialty Pharmacy

Continuum Rx




Kroger Specialty Infusion


Option Care Health

Optum Infusion Pharmacy

OSO Home Care


Soleo Health

Superior Biologics

Inquire with specific SPPs for current status.


Self-infusing is possible with training from a nurse.

With HyQvia, you can complete your infusions at an infusion center or at home, after adequate training from a healthcare professional, by self-infusing. Either way you choose, you’ll be set up for success by your healthcare team.

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Allow your vials to reach room temperature; this could take up to 60 minutes.

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Do not apply heat or microwave.

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Have a clean, open workspace, such as a counter or table, where you can lay out your supplies.

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Gather your box of supplies from the specialty pharmacy and your HyQvia Patient Starter Kit (if you received a kit).

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Ensure the manufacturer’s instructions for your pump are handy.

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Write down any questions you may have for the nurse. With so much new information, you can easily forget what you wanted to ask. If you received the Patient Starter Kit, there’s a Wellness Journal included, and it has space to jot down questions and notes.

Extra supplies you may want to have on hand:

  • Antibacterial wipes for cleaning surfaces
  • Antibacterial soap

Most importantly, try to relax and know that the nurse is here to help you. You’ll feel more familiar with your supplies and the infusion process after your training. You can do this.

Frequently asked questions

Maybe you want to know how long it takes to infuse HyQvia or what the side effects are, or even what the financial implications may be. Read over the FAQs page for quick answers.

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